Terms of service
By purchasing from Small Lot Bottles, you agree to the following terms and conditions:
1. Eligibility
You must be 21 years of age or older to purchase and receive wine kits.
An adult signature (21+) is required upon delivery.
2. Orders & Payment
All orders must be paid in full at the time of purchase.
Prices are subject to change without notice.
Discount codes and promotions cannot be combined unless explicitly stated.
3. Shipping & Delivery
We do not ship to P.O. Boxes.
We ship Monday–Thursday to reduce transit risks.
We currently do not ship to: Arkansas, Connecticut, Delaware, Louisiana, Mississippi, New Jersey, Rhode Island, South Dakota, Utah, and West Virginia.
Once an order has shipped, tracking information will be provided. Please allow 3–5 business days for processing.
4. Heat Damage (May–September)
Kits damaged by heat will only be resent if protective packaging was purchased.
Without protective packaging, reshipments or replacements are the responsibility of the student (see Return Policy for details).
5. Missed Deliveries
If a kit is returned due to missed delivery, the student is responsible for a $50 reshipping fee.
If more than 7 business days have passed since return, the student is responsible for both the $50 fee and the cost of a new kit.
We cannot guarantee quality if a returned kit is resent.
6. Broken Wine Bottles
If a bottle arrives broken, we will replace it and resend at no additional cost.
7. Refund Policy
All wine kits are non-refundable.
No returns or refunds will be issued once an order has been processed and shipped.
8. Limitation of Liability
We are not liable for delays caused by carriers, incorrect addresses provided by customers, or circumstances beyond our control (including weather and natural disasters).
Our liability for any claim is limited to the purchase price of the kit.
9. Modifications
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our services constitutes agreement to the updated terms.